Family Owned Versus Chains

During the past twenty years, publicly owned corporations have sought to consolidate the funeral business much like what has occurred in other businesses.  This consolidation trend was occurring at a feverish rate resulting in one funeral out of every three in the United States, being conducted at a funeral home owned by a publicly held funeral corporation in the year 2000. This trend came to a screeching halt because the corporate consolidators were overpaying for acquisitions due to competition.  The reversal of that trend can be linked to operating these businesses to satisfy the stock market's desire for continuously increasing revenues and profits, usually at the expense of its customers in the form of higher prices and reduced services to cut costs.  Several funeral homes in South Mississippi are owned and operated by these large publicly owned corporations, and if you are interested, the list of these can be found in the box to the right.

Our Business Practices

Simply put, we aim to treat our families as we wish to be treated when we are the customer, which is fairly and with the customer's best interests in mind.  Sometimes, when dealing with companies that provide us services, we are disappointed when we don't get treated as well as we seek to treat our customers. You probably can recite an example in which you received poor service, and much has been written about the general decline in the quality of service provided by business in America.  But you won't find that to be the case at Bradford-O'Keefe Funeral Homes. The quality of our service determines our future, and fair and equitable treatment while putting our families' interests first is the cornerstone of our service philosophy.

Our Facilities

Our desire is to offer facilities convenient to where you live, work or worship.  We currently serve families in Harrison and Jackson Counties, with funeral homes in Downtown Biloxi, West Biloxi, Downtown Gulfport, Orange Grove, and Ocean Springs.

Equally important to where the funeral home is located are the features of the facility designed to deliver our services.  For example, ample parking, handicap access, spacious visitation rooms, and warm interior décor are examples of facility features that we offer.  If the facility meets your needs, you don't notice it because it is doing its part in providing our services.  If something is deficient, however, you notice it immediately and it can become very distracting.   In designing, maintaining and improving our facilities, our goal is that our facilities support and enhance the overall quality of our service.